FlyerTalk Forums - View Single Post - Does Amex have worst customer service out of any provider?
Old Apr 6, 2017 | 7:32 pm
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garykung
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Originally Posted by sam007
Next I called the 800-297-1000 spg amex number and the voice recognition IVR just didn't recognize what i was saying and I failed to get a customer service person to talk to
Voice recognition can be challenging. A know secret is voice recognition also recognizes keypad entry as well.
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