Originally Posted by
lowdown
IRROPS at YYZ, as per usual today.
Tried to rebook with the lounge dragon, was told that they could not help me and that I was to call the phone number or go to AC service desk.
I have fond memories of being helped to rebook here. New policy? New staff who doesn't know what to do? Would love to hear. In fairness, haven't had IRROPS for a while, so maybe I've just been spoiled...
l.
Call concierge. May experience long wait as I did earlier this week.