Originally Posted by
Ukki
Today on AY832 LHR-HEL in C. The purser was very pleasant and welcomed warmly. Two different times she came to discuss on frequent flyers' experiences on A350. I am not sure whether her feedback collection was focused only for Plats, and whether it was coordinated. Hopefully this is a sign that (1) Finnair is really collecting focused feedback from FF's, and (2) the feedback will be analyzed and used for decision making.
she was indeed very good and so was the other 3-stripe stewardess....