Originally Posted by
headinclouds
I did not see anything in the BA dashboard for the best way to claim missing avios and TP from parnter airlines. I scanned several threads regarding QR and RJ and there seemed to be a wide range of experiences and opinions.
I already have a scanned copy of the QR BP's for the flights which have not posted and that pdf file is on my local pc. Now, should I use the BA missing avios claim form, the general complaint form, the
http://www.ba.com/ecsupportingdocs web site or a PM to BAmissingavios? The BP's have name, BA FF#, PNR, etix . Flights were on 25 & 29 March, so they should have posted by now.
Start with the missing claim form. If you get rejected then you can send in your boarding passes.
I claimed recently for Finnair and was approved without needing to send a boarding pass. I called BA who raised the claim for me but I am not sure it makes a difference if you call or use the online form.
If you need them in a hurry then you could raise the claim and send the boarding passes straight away then give BA a call and ask them to submit it to the partner airline with the boarding passes the first time. Might speed things up.