Originally Posted by zrh2yvr

I've been around for a while - so misdirected or delayed baggage is never a surprise to me. What I do find strange, however, is how these situations occur.

I arrived in Zurich yesterday from YVR via LHR. I checked in at YVR with lots of time - more than 2 hours. I checked in J-Class and had the normal priority tags.

On arrival in Zurich - no bags. In fact, they were not even loaded in Vancouver. How does this happen? I have about a 25% baggage delivery failure rate. Every year I have at least one trip where something does not get delivered as expected.

I've got so used to it, I already know my baggage codes and probably know the Swissport team by name.

Also - what would be a normal amount of compensation - if any- that one could expect for this? I almost never ask because I'm usually insured if necessary - but this time - I'm not . .

On a separate issue - - Flex those terrible J-Class seats in the 777. They are so small - especially for "side sleepers" - how does anyone get any decent rest?