FlyerTalk Forums - View Single Post - Tripcase No Longer Including AA Itineraries? (14 Mar 2017)
Old Apr 5, 2017 | 6:59 am
  #56  
cheltzel
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Originally Posted by deeruck
I don't think they've chosen to make it hard to do. They've just had a chronic underinvestment in their IT infrastructure. Upgrades, either using instruments or money, is a place where UA really outperforms AA.
It may seem that way know but immediately after the UA/CO merger (or maybe better describes as the CO hostile takeover of UA), the state of the combined IT was truly terrible for some time. IMO the combined AA/US IT has been much smoother.

Not saying that the current AA IT could not be improved. It obviously could be.
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