Originally Posted by
hkflyer2014
Don't mean to sound harsh, but seems like everyone always "wants" something everytime something out of the ordinary happens to them. In this case, it sounds like the crew accommodated you with a seat change, seems reasonable. I wouldn't expect them to give you a ticket or miles, or anything beyond that... Just my 2c.
+1. On the other hand, a cockroach strikes me as a more serious failure than some condensation. Where does one draw the line?
Originally Posted by
kaka
so would you think its ok to have a snail in your soda drink?
No, but does every imperfection require compensation? Sometimes mistakes happen. Is an apology
never sufficient for this stuff?