Old Apr 5, 17, 12:46 am
Ambassador: Japan Airlines
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, oneworld Emerald, SPG Gold
Posts: 14,863
Originally Posted by Jed View Post
We do not know the circumstances of when the upgrade was requested. I would have had a discussion prior to travel in order for them to be aware of the situation and give them time to perform any verification, so it would not be a surprise request to the airport staff
Bought tickets in Feb for flights in Apr. CX declined the upgrade in Mar. Pretty clear she did this in advance.
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