Originally Posted by
tramm7
New BE member here. Is there any way of seeing if a BE number has been successfully added to an existing reservation? I emailed the dedicated BE customer service desk and requested to add my BE number to 3 existing reservations. I provided 3 PRNs. I received a response within a day saying that it has been done. Of the 3 PRNs one was booked via corp travel and I wasn't sure if my company is using their own BE number.
So, my question would be has anybody received a negative response when requesting to add BE number stating that a BE number already exists for the reservation? Also, if PRN has 2 passengers, will BE number added to both? I didn't provide names of travelers, however, both travelers have the BE number in their AA profile.
If you request a passenger receipt from an airport agent, look to see if there is text in the "Tour Code" section of the recipe. It should be "ITACXXXXXX" where the XXs are your BizExtrAA number.
I've been told sometimes that tickets booked via Ultimate Rewards (or Citi Thank You Points) are ineligible because they were 'Bulk Tickets'. Sometimes they'll add the BizExtrAA number and they'll credit fine. Sometimes they'll add the BizExtrAA number and they won't credit. Sometimes they say that it's a bulk fare and therefore not eligible for BizExtrAA.