Originally Posted by
bsalts
I now have 8 dines not posting at different restaurants with different credit cards. each time I fill out a missing credit form I get credit, but its getting old.
anyone else have trouble? anyone getting any response from rewards network?
In one case, it may be because of an app called "chownow" that I use to place take away orders, but in all the other cases there is no app involved.
on the last 3 missing dines, I had to resubmit screenshots of the credit card charges a 2nd time in pdf format because in word they were unable to read them
I always place take away orders with RN restaurants over the phone, and pay when I pick up, because various restaurants use various systems for online take away orders, and I don't trust
any of those systems to register correctly at Rewards Network. (Some I'll use the online order website to browse the menu, but I'll still phone in the take away order.)
So I haven't had any problems related to take away specifically, but that's because my take away ("to go") dines are paid in person just as much as my
in person ("for here") dines.
As for not posting in other ways, I've had this happen the most with Amex cards. Some locations seems to have problems with Amex not getting through to RN while Visa/MC is no problem. Right now I'm going through my first 6 months on
my Amex Blue for Business card where I'm getting 11x Membership Rewards points on the card (in addition to 5 miles from RN)*, so I'm unwilling to switch cards, and just put with some missing dines. But once that's over, I'll lean toward using Visa/MC more often than Amex because that seems to result in fewer missing dines for me.
* This offer is no longer available.