FlyerTalk Forums - View Single Post - Any recourse for airline's "operational change" forcing overnight stay?
Old Apr 3, 2017 | 12:38 pm
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jlb566
 
Join Date: May 2016
Posts: 6
Any recourse for airline's "operational change" forcing overnight stay?

So I was just informed by an airline a few days before my date of travel (I booked this trip a month ago) that an "operational change" meant that they would be putting me on a flight leaving from a different airport in the same city (an hour away by any mode of transport besides helicopter), nearly 3 hours in advance of my originally scheduled flight time. As a result of this, I will be unable to make this flight, as I am arriving on a different carrier (international), at around the same time the new flight is scheduled to leave.

They offered to put me on a flight the next morning, which is the next time there is a flight leaving to my destination. Do I have any right in this case to demand that they cover the cost of a hotel stay for this unexpected forced overnight, as well as the transport between airports? (I booked this flight specifically because it didn't involve a transfer to the other airport)

Alternatively, I imagine they will probably accommodate me if I ask for a refund, but would I have any right to demand on top of that the difference between the flight I paid for on their airline and the cost of rebooking a new flight on a different one, that leaves the same night rather than the following morning?

For reference, if anyone is wondering, I'm referring to the Colombian airline Easyfly.
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