FlyerTalk Forums - View Single Post - Strike on 5 April 2017
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Old Apr 3, 2017, 12:22 pm
  #5  
AlicorporateUK
 
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,649
@vmile - sorry to hear that the forthcoming strike has heavily disrupted your travel plans and I (plus surely anyone who's ever dealt with the AZ call centre) feel your pain with how poorly they approached your circumstances. In the past, they used to be more flexible in terms of re-accommodating passengers on to partner airlines and not only, I remember a few occasions when AZ still had the late afternoon flight to MXP from WAW (and I used to be on it quite often) and, either because of strike or other cancellations/delays (meaning I wouldn't be able to catch my next flight once in Italy), I got rerouted via MUC on LH. That aside, I'm not sure it will make you feel any better however the refund shouldn't take too long to appear, I had one processed last Thursday with the funds hitting my PayPal account the very next day, to my surprise, I must admit.

I hope you get sorted and have a great holiday regardless.

G
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