Originally Posted by AAEmpireState

So now that Hector is heading towards retirement, replaced by Jill Surdek, should we anticipate any significant changes to in-flight service? At the very least, perhaps the replacement of tan linens?

With yesterday's rollout of Alessi serviceware, Delta really is leaps and bounds ahead of AA:

http://news.delta.com/delta-introduc...are-30000-feet