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Old Apr 2, 2017, 3:33 pm
  #131  
Exiled in Express
 
Join Date: Jan 2004
Location: MSP
Programs: AA Plat Pto, IHG Plat, HH Gold, Hyatt Globalist
Posts: 2,538
I received the Action Required email on January 25 and made my selection, virtual card, within in a few days of then if not that day. I checked the redemption site every few days through last week and kept getting the 6-8 weeks message. Today I called IHG customer care for the first time and they pointed me here:

https://prizelogic.zendesk.com/hc/en-us?id=8139

I was told another 6-8 week wait. I expressed my frustration with the handling of the promotion and said I would be satisfied with points rather than card but there seems to be nothing IHG is empowered to do.

UPDATE: The electronic gift card arrived 4/3, not sure if this is coincidence or online complaint is required. I would suggest draining it all to Amazon as I paid my cell phone bill and an extra $15 was held, haven't seen that before.

Last edited by Exiled in Express; Apr 3, 2017 at 12:34 pm Reason: card arrived
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