FlyerTalk Forums - View Single Post - Earning air miles with ATT Wireless?
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Old May 9, 2004, 8:41 am
  #12  
JeremyZ
 
Join Date: Aug 2002
Location: NYC
Posts: 7,579
Two problems . . .

1) ATT generally doesn't allow you to get mileage *after* you sign up for the service. It's an incentive thing, and I'm not aware of any way to start to get miles once you're on the contract.

2) ATT is a terrible service provider. As a next generation customer, I could count on (honestly) at least one hour of hold time every time I tried to contact customer service. I *still* haven't gotten responses to emails I sent to customer service in October. The Verizon phones have fewer bells and whistles, but it's simply not worth the effort to deal w/ ATTs terrible customer attitude.
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