FlyerTalk Forums - View Single Post - American Express personal Platinum (USA) metal card
Old Mar 31, 2017, 10:27 am
  #60  
Explorer789
 
Join Date: Nov 2016
Location: SFO
Programs: Hilton Diamond, Marriott Gold, IHG Plat
Posts: 756
Originally Posted by geoffk
I still see expected 3/31 vai UPS next day, but I haven't received a tracking number or anything
Just spoke to a rep via chat. She said that due to high demand, there's no guarantee that it will arrive today or whatever "expected delivery date" is listed for you. Also, they don't have tracking numbers, though their system can tell whether or not the card shipped. In my case, it seems it did not ship yesterday even though the UPS order is still there yet she also said that it could still arrive today. For what it's worth, I ordered around noon central time yesterday.
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