Originally Posted by
turner32
That will put you in the fake room category, not the Suite that you (and I) anticipated.
I've told them that this is a fake room category to satisfy A/RA upgrades. I'll report back what they say.
A response from Duty Manager:
Thank you for bringing this to our attention. Firstly I would like to sincerely apologise for the confusion as I understand that my colleague, Ms Lin, has already responded to your initial inquiry.
As we are a new hotel in the pre-opening phase, our room categories are currently being updated in stages. We are currently reviewing the final room categories which includes the Club InterContinental Deluxe King. The IHG booking site should be updated in the coming weeks and will reflect our latest room categories.
In light of the current website situation, I would like to honour the upgrade to our Quayside Suite if you are looking to book for the Deluxe Studio King room.
Please do let me know that dates you are looking to stay with us and I would be happy to assist
Mr ..... again I would like to offer my sincere apologies for the inconvenience caused, the team and myself look forward to hosting you at our property later this year.
Warmest Regards,
Eric Foo
Duty Manager
His email is
[email protected] if you want him to look at your reservation too, Scubaccr..
^