Originally Posted by
turner32
IC Singapore Robertson Quay aren't even open yet, but they've already invented a fake room category that is not even bookable on the website.
These are the categories
STUDIO KING
DELUXE STUDIO KING (Floors 5 to 9)
CLUB INTERCONTINENTAL STUDIO
Club Intercontinental Deluxe Studio (Floor 10) < - - Unbookable category
QUAYSIDE SUITE KING
QUAYSIDE CORNER SUITE KING
EXECUTIVE SUITE KING
I assumed that I could book a Deluxe Studio, and that I would receive a Quayside Suite. How wrong I was.
So, the 2-level RA upgrade in this instance, is to the same room, but possibly only one floor higher.
If these games persist, I'm going to begin looking seriously at SPG.
1. I have 3night September weekend stay booking into Deluxe Studio King at sgd303++/night, booked 2months or more ago
2. Not pre-modified yet, but reservation is flex-corp-rate cancelable until 4pm on day of checkin. So if falsfied upgrade on checkin, by doing checkin prior to 4pm, I have thankfully the option to cancel booking and go elsewhere
3. Checking room sizes
STUDIO KING
<= 23m
DELUXE STUDIO KING (Floors 5 to 9)
<=29m
CLUB INTERCONTINENTAL STUDIO
<= 23m
Club Intercontinental Deluxe Studio (Floor 10) < - - Unbookable category <= Maybe Club Deluxe studio is 29m not 23m so is an upgrade ?
QUAYSIDE SUITE KING
<= 36m
QUAYSIDE CORNER SUITE KING
<= 41m
EXECUTIVE SUITE KING
<= no size provided