Originally Posted by NewbieRunner
It appears that many FTers from the US use the term 'customs' to mean both immigration (which could take a long time if there's a queue) and customs (which is usually fairly quick).
I'm from the states, you're correct, I was referring to both immigration and customs. I'm traveling to Kansai from PVG. As we all know, people arrive en masse so there may be some wait time. Not much luggage besides a small carry-on roller case.