Originally Posted by
jn in ca
^ Nothing wrong with doing a little "looking around." We all do it.
That is the way to handle these things: vote with your feet. I went to a family wedding a couple of years ago and stayed at a different hotel than the rest of the family, due to a ridiculous cancellation policy at the first hotel. My way, I got to "stick around" as long as I wanted.
Yes, but that doesn't seem to be all that is going on here. This property has gotten itself listed with AAA but is refusing a AAA member the AAA discount. That is a big no no. Once listed with AAA the property must offer AAA members the discount.
Scuttlebutt is that there are some famous hotels (I won't "out" them) who left the AAA program in order to stop offering the discount.
Hilton's agreement with AAA specifies a certain percentage discount from Hilton's Best Available Rate. It does not govern the conditions that a property might put around a reservation - advance purchase, deposits, cancel policies etc. In any case, Hilton would much rather incur the wrath of AAA than that of a property owner or a senior property manager.