Originally Posted by
Steve_19
Hi All,
Was able to obtain the status match period of four months and then flew on one international TK flight, now over a month ago, to meet the requirements for the one year status match.
However after numerous (6-7) calls to TK seems they always keep telling me to wait "2-3 days" till the system updates my info - they do not dispute I have met the match, but keep saying to wait.
Anyone else have this issue and gotten to a resolution?
I did my status match two years ago without a problem. But a colleague of mine just recently gave up because they are being ridiculous about the conditions for status match. My colleague had a 1 year trial elite card and was asked to do a TK flight to re-qualify. But now they told him he needs 15.000 miles from TK flights and not Star Alliance flights... which is weird because he managed to get enough Star Alliance milage to re-qualify. Countless emails and calls to the helpdesk have not helped, so he has given up on the TK... now both his M&M and M&S Gold statuses have expired...