FlyerTalk Forums - View Single Post - Why are AAA and "best available" rates requiring full prepayment and 21 day cancel?
Old Mar 29, 2017 | 10:53 pm
  #15  
jn in ca
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Originally Posted by jeffandnicole
It didn't annoy me. It was a simple fact to a question that didn't need to be asked in the first place. When a single property does something, it shouldn't be assumed that every other property is doing the same. A quick search would have revealed the answer.
^ Nothing wrong with doing a little "looking around." We all do it.

Originally Posted by sundevils
I used to stay at the Waldorf La Quinta resort & Spa every March during the BNP Paribas tournament. Three years ago the property got "greedy" and started requiring full payment at time of booking and no refunds for reservations booked during the two weeks of the tennis tournament. I voted with my feet and now stay in Indian Wells.
That is the way to handle these things: vote with your feet. I went to a family wedding a couple of years ago and stayed at a different hotel than the rest of the family, due to a ridiculous cancellation policy at the first hotel. My way, I got to "stick around" as long as I wanted.

Originally Posted by Kacee
It's not a contract rate, it's a discount which properties may or may not offer.
Yes, but that doesn't seem to be all that is going on here. This property has gotten itself listed with AAA but is refusing a AAA member the AAA discount. That is a big no no. Once listed with AAA the property must offer AAA members the discount.

Scuttlebutt is that there are some famous hotels (I won't "out" them) who left the AAA program in order to stop offering the discount.
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