Originally Posted by
Dave Noble
In what world is offering transportation only the next afternoon a reaonable offering when there is a train service
There's nothing in the regulation requiring "reasonableness" of transportation as far as I am aware. AA offered a flight to the OP's destination. OP declined to take it and took it upon themselves to take a cab and a train. Seems to me that AA is released from any obligation at this point. If they choose to make the OP whole as a CS gesture by refunding the fare or reimbursing the train/cab, it is merely that, a CS gesture; not doing that doesn't make it a DoT violation. Again, OP took it upon themselves with no promise of reimbursement to decline the offered resolution.