FlyerTalk Forums - View Single Post - WN's new reservation system aggressively cancels duplicate bookings
Old Mar 29, 2017, 7:27 pm
  #155  
Often1
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Join Date: Aug 2010
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Originally Posted by LegalTender
Repeating a fabricated abstract doesn't make it true. Since other airlines market speculative booking options, an underlying benefit must exist.

WN went from an open hand to a closed fist - no warning, no explanation. They chose not to maximize incremental revenue by using alerts and automated rules that allow tailoring the bad booking resolution process to specific needs.

I see little reason to admire them for that.
No, other carriers do not market speculative booking options.

A "hold" is a very specific form of reservation and there is a fee associated with it which covers the carrier's downside risk. It is also very short-term. Generally 24-72 hours and definitely not for duplicate or "impossible" bookings.

AA also used to use the "hold" as it was permitted to by DOT, in place of the 24-hour refund.

But, speculative - not. No carrier markets or uses it that way. Any consumer who uses it that way is wasting his money.
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