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Old Mar 29, 2017 | 6:09 pm
  #8  
midlevels
All eyes on you!
15 Years on Site
 
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,611
I think it has to do with travel doc names not matching properly.

Recently I tried to OLCI at T-48 with my middle name missing from APIS and got that error.

I tried again at T-22 and added my middle name to the APIS information on the OLCI and then checkin worked.

So not sure if it's related to the middle name or checking in at T-48 or less than T-24...
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