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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
I got the email today inviting me to either keep my current private line agent or request that another agent be assigned to me.
ADDED: Less than thirty hours later, before I had a chance to respond and ask whether my current private line agent has the same capabilities as the "new" My Hyatt Concierge employees, I got an email from a My Hyatt Concierge person saying that he will be my My Hyatt Concierge. He also claims to have a backup person who can fill in and even access his email when my My Hyatt Concierge isn't available.
Last edited by MSPeconomist; Mar 30, 2017 at 10:14 pm