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Thread: Why are AAA and "best available" rates requiring full prepayment and 21 day cancel?
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Old Mar 29, 2017 | 4:45 pm
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Kacee
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Originally Posted by RogerD408
Just like with corporate rates, AAA & Hilton contracted for the rates & terms. Both can sell the rooms and I would expect the rates/terms to be the same. If not, then someone at AAA or Hilton need get involved.

I tried tracking down the AAA people responsible for their discount programs and got nowhere. Merchant was allowed to deny the discount even though the specific property was listed on AAA.com.
It's not a contract rate, it's a discount which properties may or may not offer.
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