FlyerTalk Forums - View Single Post - Bag interlining issues and OW policy changes (Combined threads)
Old Mar 29, 2017 | 3:35 pm
  #165  
MiamiPrep
20 Years on Site
 
Join Date: May 2000
Location: Miami 7-Million Miler EXP
Posts: 829
CX Interlining Success

Originally Posted by jbalmuth
Finally some good news.

"a time-consuming headache which no business traveller needs" is both an extremely accurate description and a slightly understated criticism of OneWorld's consumer unfriendly policy. I hope that QR leads the pack.
CX changed their policy too.
I was able to do BKK-HKG-JNB // JNB-DOH-MIA last month &
BKK-HKG-JNB // JNB-GRU-MIA this month. CX agents were great.

I had a copy of the policy change (I think it was effective 2/1/17) printed out from CX's website, but they were aware of the policy change. I complained when I couldn't, & praised both times (in BKK & in HKG) when I could thru check.
They were VERY AWARE in HKG that PAX were not happy with the old policy.
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