Originally Posted by
Peter T.
Actually this better enforcement of a long established rule DOES benefit other Southwest Airlines customers: customers who were not able to book (or book at a lower fare) because other passengers were hoarding seats — especially low cost seats — on multiple flights.
Most people don't engage in this type of overbooking, so this better enforcement of this rule will benefit more WN customers than it will hurt.
+1 - This is why it is a zero-sum game. For every person who thinks that they aren't hurting anyone, they are simply wrong. They are.
Enforcement of the long-standing rule levels the playing field. Others will see cheaper tickets and while there may be a few who jump ship, there will be others who now find cheaper fares on WN and start booking WN.