FlyerTalk Forums - View Single Post - DL/AA - TYO to US Gateways $264 r/t Y Class
Old Mar 29, 2017, 10:15 am
  #32  
Mrp Alert
 
Join Date: Oct 2005
Location: TLV now - formerly LAS
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Originally Posted by lifeisart
Does anyone know where the original thread is? I can't find it ....

I booked a flight on Jan 4. I arrived at the airport today and turns out Priceline canceled it so AA couldn't even find me in the system until I gave my ticket number. I called Priceline since AA said I needed them to reinstate it ... the Priceline agent was careful to say it was "voided" but then said "someone on the website canceled it" but "definitely not Priceline or the airline." I said it could not have been me (as I needed a ticket back from Asia during this time and I had planned to see family right after), and the agent said, well, has to be someone who can cancel on the website. Well, guess what I found, hidden through a link in a generic "flight change" email showed that Priceline themselves canceled the flight. The agent lied, although I believe the customer service agents don't have full information and aren't empowered to do much anyway.

Regardless, now that I am officially stranded in Japan (given that I am American) and my flight (the last flight of the day to the US besides to Hawaii) has already left, I need to sort out my own ticket asap. I don't trust that Priceline will fix this at all, at least not in the very short timeframe of trying to leave asap tomorrow.

Wondering if anyone else had their tickets canceled? Was hoping to find the original thread so I can see if anyone had similar reports.

Thanks!
I hope you booked with a credit card which offers travel insurance.
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