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Thread: 3 days to take-off, GUC not cleared despite empty seats?
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Old Mar 29, 2017 | 9:38 am
  #15  
orca15
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Originally Posted by Flamenguista
This is my only legitimate gripe with Delta's FF program. If they can't improve/ease the use of these RUC and GUCs, then they should change the way they advertise PM and DM benefits. It's a real disappointment when you finally achieve PM/DM, and then realize how hard and/or stressful it is to use the advertised benefits.
+1

I have a handful of RUCs expiring in June that I have tried to use at least 5 times that recall. Shouldn't be that hard...every one of those flights had multiple seats open when I booked. I get that they sold enough tickets that I didn't make the UG, but it's called a regional upgrade certificate, not a regional "if we feel like it" certificate. Not to mention the hours of time lost because of the ridiculous 1980's method of applying those things (and the high failure/rework rate of getting them applied successfully).

I'd rather have fewer certs that were silver bullets rather than this hit or miss miss miss method.
Last edited by orca15; Mar 29, 2017 at 9:43 am
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