FlyerTalk Forums - View Single Post - Why are AAA and "best available" rates requiring full prepayment and 21 day cancel?
Old Mar 28, 2017 | 7:38 pm
  #7  
RogerD408
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by dinotoon
Just tried booking Hilton garden inn Waikiki around Xmas time and both the Aaa and best available rate wanted full prepayment?? And there was a 21 day cancellation policy?

Is this new for Hilton? Or just a "perk" for Xmas travel.

Ive booked hiltons in Hawaii - both paid and reward stays - over the past 5 years and have never seen these booking requirements.
This does seem to be new for AAA rates. I'd suggest check the AAA.com website and see what terms they quote. If the AAA terms don't match, file a complaint with AAA and HH, they are under contract with AAA for their member bookings.
RogerD408 is offline