Originally Posted by
IBobi
We won't be leaving FT's features static.
I don't think anyone's advocating that.
Originally Posted by
IBobi
The only way to allow users to see what these new features are like is to turn them on.
False. You can also post announcements with screenshots or sample videos and let people decide if they want the new feature or not.
If TPTB are worried a feature will not get enough uptake unless it is forced on people (opt-out instead of opt-in), that may suggest the feature is not compelling enough to cause users to want it.
If TPTB are worried about having engineers waste time on a feature that is not compelling enough to cause users to want it, they could do some UX research, use the results of user surveys, address bugs and user stories that people have raised in the tech support forum, ...
Not saying IB has to, or even
should do any of this -- after all if I don't like it I'm entitled to a full refund of my $0
-- so long as it's acknowledged that they
could.