Originally Posted by wyvern

Hardly freebies if it's what people used to get, and the fares have not gone down with the removal of free catering.

QF and VA, AY and others offer free tea, coffee and some soft drinks - and a snack to all pax. VA combine this with a BoB menu that is handled more efficiently than BA.

Personally I would have rather seen the free drink service continue and a decent BoB food option, but given this might be too much for the bean counters, if BA had continued to offer a soft drink and possible small snack to all pax like QF and VA, then they might have happier pax and a more effective BoB service for food and alcoholic/premium drinks.

If they had offered free drinks/food to anyone entitled to these in the lounge then frequent flyers would not object to the change in policy - it surely can't cost BA any more to give the product away to its perceived HVCs on board rather than in the lounge, pius in the current situation it might make the trolley service quicker as fewer pax would be waiting for the payment system.