Originally Posted by
dinotoon
Just tried booking Hilton garden inn Waikiki around Xmas time and both the Aaa and best available rate wanted full prepayment?? And there was a 21 day cancellation policy?
Is this new for Hilton? Or just a "perk" for Xmas travel.
Ive booked hiltons in Hawaii - both paid and reward stays - over the past 5 years and have never seen these booking requirements.
Because it's Christmas time - it's a very high-travel period, and there's probably a lot of behind the scenes things the hotel has to prepare for. They don't want people making discounted reservations then cancelling a day prior.
All you had to do was research a few other Hiltons to see that this isn't new for Hilton.