Originally Posted by
manord
I find it bizzare, bordering on irresponsible, that a company the size of BA does not have a competitive intelligence team, with a budget to explore the offerings of competitors.
Or, maybe the competitive intellligence team have spent all their budget on flying Norwegian recently?
What on earth makes you think they don't?
That a senior exec allegedly hasn't flown on competitors, accordingly solely to a blogger who may well be motivated by boosting traffic to his website, doesn't equate to BA not keeping track of competitors.