FlyerTalk Forums - View Single Post - Walt Disney World Swan - Unable to modify award stay?
Old Mar 28, 2017 | 5:28 am
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Oxon Flyer
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This would entail changing a 'pay 4, get 5th free' award booking into a 'pay 3' award booking, with a refund of 1 nights points, which IMHO the hotel will not be able to do.

The usual way of doing this would be a full cancel and rebook, and if the hotel is oversold, there's no guarantee that the rooms released would be made available again to be rebooked.
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