STRIKE ON 5 APRIL: INFORMATION FOR PASSENGERS
Trade Unions Filt-Cgil, Fit-Cisl, Uiltrasporti, Ugl-Ta, USB and CUB have confirmed a 24-hour industrial action on 5 April 2017.
To minimize disruptions, Alitalia was forced to cancel several flights and modify its domestic and international flight schedule between the late evening of 4 April and the early morning of 6 April.
On 5 April, flights departing during the “guaranteed period” between 7am and 10 am and from 6pm to 9pm Rome time will operate as scheduled.
Please
click here for a complete list of cancelled flights.
On the same day, trade unions ANPAC and ANPAV have also confirmed a four-hour strike (from 12pm to 6pm).
The airline has immediately taken special measures to minimise inconvenience to its customers, by rebooking as many of the passengers affected by cancellations as possible on the first available flights.
Alitalia customers already holding confirmed tickets for travels from the late evening of 4 April to the early morning of 6 April, should contact Alitalia at the toll-free number 800.65.00.55 (within Italy) or +39.06.65649 (from overseas), or contact the travel agent where they purchased the ticket, in order to check the status of their flights, before going to the airport.
To better reprotect travellers, bigger aircraft will operate on several domestic and international routes to carry as many passengers as possible on 5 April.
Call centre staff has been beefed up and additional staff will be on hand at the airports of Rome Fiumicino and Milan Linate to assist customers.
Please find below the detailed information regarding your re-booking and refund options:
Below the policy repro for the guests:
REBOOKING
REROUTING
CHANGE OF ORIGIN AND/OR DESTINATION
SCHEDULE CHANGE
Re-timing +/- 5 hours
P.O.S USA
REFUND
MILLEMIGLIA