FlyerTalk Forums - View Single Post - HotelRatePRO - Track prices for booked and un-booked hotels [discontinued]
Old Mar 27, 2017 | 6:21 pm
  #13  
HotelRatePro
Company Representative: HotelRatePro
 
Join Date: Jun 2016
Programs: AA, BA, UA, HH, IHG, SPG, Marriott
Posts: 27
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Thanks for your feedback.^ We do have quite a large number of requests processed in our system forwarded by email so there are glitches from time to time... The issue with the Marriott reservations is related to the way outlook/ms emails are being forwarded and is non specific to Marriott. We don't have this issue with other providers like gmail, yahoo etc.
Nonetheless, we will solve this issue soon and report back. We do appreciate your patience.

As for room type and bed type it is most certainly an important feature that is being developed as we speak and will be entered to our next release.

One additional thing worth mentioning is that in some Marriott rates even if the rate type shown is "advanced purchase", clicking on the rate condition actually reveals it can be cancelled for free until 1 day before check in. We don't know if this is a Marriott bug but we do identify it as a Refundable rate. Let us know if you see other anomalies like that.

/D. Costa
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