Originally Posted by
kip1124
I applied for Amex Surpass card, and for the first time I receive a message saying they couldn't approve me. I call in, and after quite a bit of hold, the rep says I am denied because I currently have a card in same Hilton family (I have regular Amex HHonors card, never had Surpass before). She said I will also receive a letter stating same thing.
Is this correct? I thought I could apply for Surpass card while currently holding regular Amex HHonors card. Should I cancel my regular no-AF version and apply again?
That was certainly the case last year, when I (as a long-time holder of the no-fee Hilton Amex) signed up for the Surpass & earned the bonus.