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Thread: Hyatt post-stay survey emails (consolidated thread)
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Old Mar 27, 2017 | 10:12 am
  #16  
CopperSteve
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Join Date: May 2008
Location: New Jersey
Programs: UA GS 1.86MM, Hyatt Lifetime Glob, Marriott Titanium/Lifetime Platinum
Posts: 1,275
I happened to be at Hyatt Regency Etoile at the time of switch-over from GP to WoH and I attended a manager's reception. I was told that the first thing they do in the morning is to review reports of surveys received, and that they take them seriously. Since then, I make every attempt to complete the surveys.
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