FlyerTalk Forums - View Single Post - KL to outsource AMS Lounge Dragons
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Old Mar 26, 2017 | 10:41 am
  #20  
Xandrios
Moderator: Aegean Miles+Bonus
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Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 8,211
I visited the #25 lounge yesterday.

Two lounge dragons at the desk talking. A third standing at the self-service check in machines, but after realizing I was flying AZ directed me to the ones behind the desk.

Took them 10 seconds to notice me standing in front of them to have my BP scanned. Not a single comment or welcome, grabbed the BP, scanned and gave it back. Meanwhile she continued talking to her colleague. I then entered the lounge as it seemed that I was given entry.

Often the term lounge dragon is not warranted, except for AMS I am sorry to say. Both lounge #25 and #52 has some seriously not-service minded people employed. That is at the front desk, but also (for example) the ones bringing the food out - more than once I have been quite annoyed with them yelling instructions to each other, in an otherwise very quiet lounge.
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