Originally Posted by
sdsearch
For Amex, yes. But you threw in Citi in your explanation, and that muddies the waters, because other than for HHonors, Citi uses MC and does indeed support chip + PIN on their MC cards.
If you hadn't mentioned Citi, I wouldn't have brought this up at all.
No, that letter is Citi AA not Amex. I used my Citi AA card all over Europe last summer for 6 weeks and never got the pin to work. The only time it did was when I tried again and just hit enter without entering a pin. This includes a toll road in France, airport train in Copenhagen, tolls and parking in Sweden, and several more.
I actually called Citi once and asked them for a pin to work in Europe as a chip & pin and they said they didn't support it yet.