Originally Posted by
hh1021
Has anyone had experience getting a plane ticket name change because their citizenship (and legal name) changed?
Is this type of plane ticket name change free of charge? Or does it really just depend on the airline? Should we expect this to be a big issue? Any recommendations?
I was able to change my name on my Air Canada ticket the day before travel after a legal name change. I called AC, waited on hold for an hour, and they initiated a ticket and told me to fax in the relevant supporting documents. I faxed the name change certificate, copy of ID, and a letter outlining old and new names and flight info. The rep told me the department prioritizes its workload based on urgency, so in my case the change was made in just hours. Obviously better to send it in earlier rather than later though and it may depend on the airline.