Curious if anyone else has failed to be added to the upgrade list.

I'm on the AA 18 SFO-JFK 321T today. My routing is SFO-JFK-BOS. I purchased the flight 5 days ago, and as EP requested upgrades on both segments. I got an e-mail with JFK-BOS clearing same day. I got somewhat nervous as I saw the J cabin for SFO-JFK fill up, and at T-4, I checked the upgrade list, only to see "No passengers have requested an upgrade for this flight". I pressed upgrades in the app, and sure enough, it said "requested".

I called the EP line, and they were quite confused - they said I didn't request the upgrade. Eventually they were able to fix it, and I cleared almost right away. No harm done, but now I'm a bit more concerned with a few more JFK-SFO segments coming up.

Anyone else fail to be on the upgrade list, even though you requested an upgrade?