Old Mar 25, 17, 8:19 pm
Join Date: Feb 2010
Programs: SPG-PPE+Amb, Hyatt-Globalist, AA-Gold
Posts: 1,471
What in the world were you expecting as a platinum? It sounds like you received a suite upgrade and continental breakfast with an 11 EUR upcharge to the full buffet (which is 50 EUR). It looks like that suite goes for 250-300 EUR extra per night vs. the base room, so it seems odd to dismiss that benefit and focus on an 11 EUR breakfast upcharge.

That said, the maintenance issues would have annoyed me as well, but it sounds like the platinum treatment was pretty solid.

Originally Posted by SHLTP View Post
1) plat recognition so so. Get continental breakfast. 11 euro upgrade to full buffet. Coming from a Asia you'll be disappointed with Continental , coming from uS par for the course.

2) never told about any other plat benefits so not sure if there are any (did get upgraded to a mosaic suite which is nice if a little cramped)

3) location fabulous. Can't beat it. Easy walking to Eiffel Tower and Chanps des Lysee

4) hotel nice looking. I don't think it is special or worth the rates but is nice. N

5) have had several maintenance problems. Drains in bathroom broken as well as door between bedroom and living room. Fixed fairly fast but took severa trips which is annoying when we are jet lagged and wanting to sleep.

6) the service is subpar with some staff frankly surly and arrogant. Other staff very nice. Have had many little service failures. Nothing a big problem but at these rates shouldn't have these issues and the staff arrogance by several I have never run into at a starwood

overall nothing bad, nothing great, but disappointed feeling.
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