Originally Posted by ncsubill
I have a reservation for 2 nights next week at the ES-Santa Ana Orange County Airport. Only their executive rooms have the high speed internet(which is listed as free). The reservations agent said to book the cheaper room and I should get the upgrade as I am a Diamond member. Has anyone stayed at this hotel or had any experiences at ES with upgrades.
I just stayed this week at the ES in Palm Beach Gardens and all the rooms had high speed, although you had to pay $9.95 a night for it. But it was very fast.
I stayed there 4 Sep 03 for one night (at that time I was Gold) and they put me in a suite on the 8th floor. At that time I was under the impression that all their suites (with a given number of beds) were the same so there was nothing to "upgrade" to. And I have no idea if it was "executive" or not, because anyone could go to any floor, so it's not like in a Hilton where there can be an "executive floor" with a lounge that no one else can access. I'm not sure whether they even had a distinction of an "executive" room back then.
And I can't figure out from the current room listings whether "executive" means anything more than getting charged $20 extra to get "free" high-speed internet!?!
(Note: Back then I didn't yet have either ethernet or WiFi capability on the laptop I was using at the time, so I wasn't paying heavy attention to whether there was high-speed internet there free or otherwise. This hotel is usually way out of my price range -- typically $50+ a night more than the all-suites Hampton Inn & Suites right across the street!)
A couple things to note:
(1) Hotel listings often don't include complete (if any) information on the high-speed internet that's available at the hotel, even when it is available. I've stayed at several hotels (in several different chain families) lately which had no indication when I was booking them they they would have any kind of high-speed internet, and they all turned out to have either ethernet or WiFi and in some cases both.
(2) High-speed hookups are evolving fairly quickly (for example, it's only been since the start of the year that HGIs have all had free high-speed internet), so experiences from just months ago may not longer be accurate on this point.