Originally Posted by KIR@GCM
I was in SYD in February and the AA travel centre in N. Sydney happily re-issued a hand-written DONE4. Dropped it off around 1pm and picked it up just after 5pm. If you are able to, try to go there in person and they will sort it out.
KIR@GCM raises an excellent point-- the value of the AA CTO. Unfortunately, they've basically all been closed down here in the U.S. At one point when I was having reissue difficulties, I actually contemplated shifting some of my travel around to allow for an extra day in South Florida (one of the few places in the U.S. where AA still maintains CTOs) or Argentina (plenty of CTOs in Buenos Aires) to accomplish the reissue.