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Thread: Hyatt post-stay survey emails (consolidated thread)
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Old Mar 25, 2017 | 11:33 am
  #6  
keisari
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Originally Posted by jn in ca
For an important issue, I wouldn't depend on the surveys to convey my information.
I agree. If it is important then I would also send a direct email to the general manager or one of the other managers.
In this case I just wanted to share some general concerns. The service was very good but also inconsistent on several levels, for such a pricey hotel.
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