Originally Posted by
boekel
Having seen a lot of hotels inventing fake view categories (here also to name Berlin) I see a severe deterioration of the benefits with the new rules.
I don't think the fake categories (e.g. "Superior", "Superior with View", "Deluxe", "Deluxe with View") can be counted as full categories when upgrading.
I think as a lowly Ambassador entitled to a one-category upgrade, I'd be pretty upset if my upgrade from "Superior with View" would result in a room without view... I would expect a "Deluxe with View" or a "Superior Junior Suite with View".
Two category upgrades should be handled the same way.
Of course, if you book a "Superior" without view, the logic doesn't hold any more.
HTB.